BUSINESS OFFICE TECHNOLOGY CERTIFICATION

The Express Employment Professionals Business Office Technology Certification verifies individuals have acquired the technical computer skills necessary to be competitive in today’s modern workplace.

Meeting the Industry Need

The certification assesses industry-valued and industry-recognized standards produced by Express Employment Professionals. A premier staffing agency in the U.S., Canada and South Africa, Express specializes in recruiting and placing highly-skilled professionals in a wide variety of industries, all of which require a basic knowledge of business office technology.

Those who earn the certification are more qualified and prepared to implement core technology and business skills in the workplace. Additionally, the certification allows employers to identify and connect with more skilled candidates, filling gaps in the labor market and jump-starting individuals’ careers.

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According to a recent survey conducted by Pew Research Center, a large majority of Americans rank technical skills as critical to workplace success, including a detailed understanding of how to use computers, of which 85 percent rate as “extremely” or “very” important.

Industry Standards

The certification exam consists of 100 questions and assesses knowledge and skills from the following weighted industry standards:

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OFFICE TECHNOLOGY SKILLS

Technology Impacts on the Workplace Internet Use Methods
Computer Hardware Components Computer Setup & Care
Operating, Networking & Information Systems

20%

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WORD PROCESSING APPLICATIONS

Document Creation & Editing Procedures (entering text, formatting text, editing text, saving and distributing documents, formatting pages, graphics, tables, proofing documents)
Business Applications of Word Processing Technology

10%

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DIGITAL PRESENTATION APPLICATIONS

Presentation Creation, Editing & Sharing Procedures (slide creation, formatting slide placeholders, slide masters, graphics, notes, slide order, saving presentations, presenting, distribution)
Presentation Management Techniques

10%

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SPREADSHEET APPLICATIONS

Spreadsheet Creation & Management (cells, formulas, functions, worksheets, charts, formatting data)
Business Applications of Spreadsheet Technology

10%

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DATABASE APPLICATIONS

Database Design, Creation & Management (fields, tables, queries, forms, reports, filtering and sorting data, formatting database objects)
Business Applications of Database Technology

10%

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DESKTOP PUBLISHING PROGRAMS

Publication Creation & Editing Procedures (templates, text, text boxes, graphics, pages, master pages, saving publications, printing publications)

10%

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WORKPLACE COMMUNICATION STRATEGIES

E-mail Creation Procedures
Electronic Scheduling Practices
Telecommunications Techniques

15%

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ETHICAL APPLICATIONS IN THE WORKPLACE

Online Etiquette
Web Privacy & Copyright Standards Business Ethics Procedures

15%

About Express Employment Professionals

Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. The company was founded in 1983 and has more than 800 franchise locations worldwide. The company’s long-term goal is to put a million people to work annually and currently, the organization employs more than 566,000 people annually.

Certification FAQ's

Employer Certification Verification

If you are an employer looking to verify a potential applicant's credentials, please fill out the form to the right. We will contact you with the status of the certification number you provide.

If you do not have a certification number, please contact our customer support team to verify your candidate at: customersupport@cevmultimedia.com or 1-800-922-9965.

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